FAQs

1. ARE ALL SHOES 100% AUTHENTIC GUARANTEED?

 

Yes. All items are supplied directly by authorized dealers of respective brands in Hong Kong, Japan, Europe and USA and are guaranteed 100% authentic. 

 

 

2. THE ONLINE TRACKING DELIVERY STATUS HAS SHOWN “PENDING CUSTOMS INSPECTION” FOR A PERIOD OF TIME, WHAT DOES IT MEAN?

 

Your parcel is still pending in customs department, please contact your country’s customs department for more information.

 

3. THE ITEM I WOULD LIKE TO ORDER IS SOLD OUT, CAN I BACK ORDER IT?

 

Yes, but only for some models, some old and hot model may sold out anywhere in the market. Please try to provide us the item name, item number and size you are looking for and we will try to locate you a pair if possible.